Home | Acme Direct
     
Policy:

Company Info

This website is owned and run by Acme Archives Limited.  We are located in Burbank, California.  Our business hours are 9:30-5:30 PST.  If you wish to contact us, you can call us at (818) 252-1500 or email us at info@acmearchives.com

Correspondence can be addressed to us at:
Acme Archives Limited
7575 San Fernando Road
Burbank, CA  91505

Please note that we are not open to the public.



Return Policy

Acme Archives Limited does not accept returns of original production artwork, this includes, animation cels and drawings. If artwork arrives damaged, please contact us within 5 days and we will work with you to get a suitable replacement. Please note that original artwork has been used in production and may have small scratches on cels or slight creases in drawings. This is normal wear and tear.

We do accept returns on limited editions. We must be contacted within 10 days from the date you received your order. Once we have approved the return, the customer is responsible for the cost of shipping the artwork back as well as a 15% restocking fee. We will not issue a credit or exchange until the returned artwork has arrived in house.  If a piece arrives damaged, we will issue a return label and assist the customer in the return and replacement of the artwork.

Please email us at info@acmearchives.com or call us at (818) 252-1500 for further information.


 

Legal Terms of Use and Disclaimer


Please read the following terms of use and disclaimer carefully prior to using this site:
By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Acme Archives Limited reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

Copyright
All site design, text, graphics, interfaces, and the selection and arrangements thereof are © Copyright 2008 Acme Archives Limited all rights reserved. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Acme Archives Limited or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Acme Archives Limited is strictly prohibited.

Trademarks

All trademarks, service marks, and trade names (collectively the "marks") are proprietary to Acme Archives Limited or other respective owners that have granted Acme Archives Limited the right and license to use such marks.

Disclaimer

The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, Acme Archives Limited disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, Acme Archives Limited does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

Order Acceptance

The receipt of an Email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Acme Archives Limited reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Limitation on Liability

In no event shall Acme Archives Limited be liable for costs of procurement of substitute goods by anyone, nor will it be liable for indirect, special, incidental, consequential, or other damages arising out of the purchase, use or performance of the Product, and whether or not it has been advised of the possibility of such damages. The foregoing allocation of risk is reflected in the price of the Product.

External Sites

This site may include links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). You acknowledge that Acme Archives Limited is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.


 

Copyright

All materials on this Site, including, but not limited to cartoon characters, images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Twentieth Century Fox, The Walt Disney Company, Pixar, Microsoft, Lucasfilm Ltd., Cartoon Network, Paramount or by other parties that have licensed their material to said companies.  © 2010 Microsoft Corporation. All Rights Reserved. Microsoft, Halo, the Halo logo, Xbox, Xbox 360, and the Xbox logos, are trademarks of the Microsoft group of companies

Materials on the Site are solely for your personal, non-commercial use. These materials may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited.


 

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


; To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to process future orders faster for your convenience.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our websites at http://www.acmearchivesdirect.com/policy.jhtm,
http://www.foxstudioart.com/policy.jhtm, http://www.disneystudioart.com/policy.jhtm, http://www.acmearchives.com/policy.jhtm


Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 5/12/2011

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

info@acmearchives.com
818-252-1500

Privacy Policy Created by Free Privacy Policy





INFORMATION


CUSTOMER SERVICE   

LINKS
  FAQ Contact Us   20th Century Fox Acme Archives Facebook PageAcme Archives on TwitterAcme Archives on InstagramAcme Archives on PinterestAcme Archives on TumblrAcme Archives Blog
  Privacy Policy My Account   Disney
    My List   DreamWorks       Join our Mailing List:
  Acme is located Register   Halo
  in Burbank, CA     Lucasfilm
        Saban
        Other

© 2014 Acme Archives Ltd.  All rights reserved. 
Artwork is officially licensed through Twentieth Century Fox, DreamWorks, Disney, Lucasfilm Ltd., Microsoft, Saban and Cartoon Network