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Company Info

This website is owned and run by Acme Archives Limited.  We are located in Burbank, California.  Our business hours are 9:30-5:30 PST.  If you wish to contact us, you can call us at (818) 252-1500 or email us at info@acmearchives.com

Correspondence can be addressed to us at:
Acme Archives Limited
7575 San Fernando Road
Burbank, CA  91505

Please note that we are not open to the public.



Return Policy

Acme Archives Limited does not accept returns of original production artwork, this includes, animation cels and drawings. If artwork arrives damaged, please contact us within 5 days and we will work with you to get a suitable replacement. Please note that original artwork has been used in production and may have small scratches on cels or slight creases in drawings. This is normal wear and tear.

We do accept returns on limited editions. We must be contacted within 10 days from the date you received your order. Once we have approved the return, the customer is responsible for the cost of shipping the artwork back as well as a 15% restocking fee. We will not issue a credit or exchange until the returned artwork has arrived in house.  If a piece arrives damaged, we will issue a return label and assist the customer in the return and replacement of the artwork.

Please email us at info@acmearchives.com or call us at (818) 252-1500 for further information.


 

Legal Terms of Use and Disclaimer


Please read the following terms of use and disclaimer carefully prior to using this site:
By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. Acme Archives Limited reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

Copyright
All site design, text, graphics, interfaces, and the selection and arrangements thereof are © Copyright 2018 Acme Archives Limited all rights reserved. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Acme Archives Limited or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Acme Archives Limited is strictly prohibited.

Trademarks

All trademarks, service marks, and trade names (collectively the "marks") are proprietary to Acme Archives Limited or other respective owners that have granted Acme Archives Limited the right and license to use such marks.

Disclaimer

The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, Acme Archives Limited disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, Acme Archives Limited does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

Order Acceptance

The receipt of an Email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Acme Archives Limited reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Limitation on Liability

In no event shall Acme Archives Limited be liable for costs of procurement of substitute goods by anyone, nor will it be liable for indirect, special, incidental, consequential, or other damages arising out of the purchase, use or performance of the Product, and whether or not it has been advised of the possibility of such damages. The foregoing allocation of risk is reflected in the price of the Product.

External Sites

This site may include links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). You acknowledge that Acme Archives Limited is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.


 

Copyright

All materials on this Site, including, but not limited to cartoon characters, images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Twentieth Century Fox, Microsoft, Lucasfilm Ltd., Cartoon Network, Paramount, DreamWorks, Universal, Disney, Saban or by other parties that have licensed their material to said companies.  © 2010-2018 Microsoft Corporation. All Rights Reserved. Microsoft, Halo, the Halo logo, Xbox, Xbox 360, and the Xbox logos, are trademarks of the Microsoft group of companies

Materials on the Site are solely for your personal, non-commercial use. These materials may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited.


 

Privacy Policy

 

Acme Archives Direct Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from acmearchivesdirect.com (the “Site”). Acme Archives ("Acme Archives Direct," "we" or "us") is the data controller of the peronal data collected via or in connection with Acme Archives Direct and any associated App (the "Site").

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:

Information you provide to us when you use our Site (e.g. your name, contact details, gender, product reviews, and any information which you add to your account profile);

  • Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information);
  • Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media); 
  • Information you provide us when you enter a competition or participate in a survey;
  • Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; and
  • Other information necessary to provide the Site, for example we may access your location if you give us your consent.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Depending on how you use our Site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:

  • To fulfill your order and maintain your online account.
  • To manage and respond to any queries or complaints to our customer service team.
  • To improve and maintain the Site, and monitor its usage.
  • For market research, e.g. we may contact you for feedback about our products.
  • To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
  • For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.
  • To comply with our legal and regulatory obligations.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share customers’ Personal Information with third parties in the following circumstances:

  • With other companies in our group of companies, as necessary to operate the Site. 
  • With our suppliers and service providers working for us, e.g. payment processors and delivery companies.
  • With our professional and legal advisors.
  • With third parties engaged in fraud prevention and detection. 
  • With law enforcement or other governmental authorities, e.g. to report a fraud or in response to a lawful request.
  • In the event that we sell any business assets, the personal data of our customers may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound by the terms of this Privacy Policy.
  • Otherwise where we have your consent or are otherwise legally permitted to do so. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

CALIFORNIA PRIVACY RIGHTS

Pursuant to Section 1798.83 of the California Civil Code ("Shine the Light" law), residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To obtain this information from us please see below for contact information:

Website: http://www.acmearchivesdirect.com/category.jhtm?cid=268
Email:  privacy@acmearchivesdirect.com

OPT-OUT AND UNSUBSCRIBE

We respect your privacy and give you an opportunity to opt-out of receiving announcement or certain information concerning our products or services that you request from us or which we feel may interest you by email.  Users may opt-out of receiving any or all communications from Dark Ink by contacting us here:

Website: http://www.acmearchivesdirect.com/category.jhtm?cid=268
Email:  privacy@acmearchivesdirect.com

YOUR USERNAME AND PASSWORD

You are responsible for keeping your password for the Site confidential and secret. Anyone given your password will have the ability to edit your user settings at any time. As such and for other important security reasons, we urge you to keep your password secure and safe at all times if you are assigned or create one. By using our Site, you acknowledge that you and you alone are responsible for the security of your username and password if you are assigned or create one.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in the future.

MINORS

The Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under the age of thirteen.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@acmearchivesdirect.com or by mail using the details provided below:

Acme Archives Direct
ATTN: Privacy Compliance Officer
7575 N. San Fernando Rd
Burbank, CA US 91505

 

updated 5/23/2018

 

 

 



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© 2018 Acme Archives Ltd.  All rights reserved. 
Artwork is officially licensed through Twentieth Century Fox, DreamWorks, Lucasfilm Ltd., Microsoft, Saban and Cartoon Network